Overhead shot of ingredients

About Us

Who We Are

Elior North America is a family of distinct hospitality companies with more than 50 years of industry experience and 15,000 team members united in our passion for food, service and excellence.

We share an appetite for growth which drives all of us to continually reimagine our customers’ experience.

Overhead shot of people eating a table

Elior North America Evolution

Company Founded / Expansion: Southwest, Midwest, Northeast & Southwest

Mike Bailey founds TrustHouse Services group with 6 acquisitions over 5 years.

Logo of companies acquired in the first 5 years

Accelerated growth and continued expansion

Elior, a Paris-based food service and concession leader acquires Gryphon's stake. TrustHouse management maintains sizeable equity share. Acquired CFM, establishing a presence in the Pacific NW. Eight strategic acquisitions are completed to enter a new market segment, strengthen positions in existing segments and continue to expand the company's footprint.

Logo of companies acquired from 2014-2017

Capability Expansion

The addition of Corporate Chefs, Lancer Hospitality, Design Cuisine, Sidekim Foods, Bateman Community Living and CBM Managed Services expands the company deeper in Business Dining, Catering, Cultural Attractions, Education, Senior Nutrition and Corrections, while increasing Elior's geographic presence.

Lancer Hospitality, Design Cuisine, Corporate Chefs, Sidekim Food, Bateman Senior Living and CBM logos

Segmentation / New CEO

Olivier Poirot appointed new CEO. Segmentation and integration to better strengthen each company’s segment focus.

Olivier Poirot

Safe Café / COVID Response - Company Expansion

Continued focus on providing food services and emergency meals to our segments during the COVID-19 pandemic. Launched two new companies: PMC and K-12 by Elior.

Safe Cafe, Prepared Meals Co. and K-12 by Elior logos

Our Founder

Michael J. Bailey co-founded Elior North America as TrustHouse Services Group in 2008. Through a combination of organic and acquisitive growth, Mike took the business from revenues of $100 million in 2008 to $450 million in 2013 when he and his private equity partner sold their majority stake to Elior SA. Since then, Elior North America has continued to grow organically and through acquisitions to become a national leader in foodservice management and in packaged meal production and distribution.

Our Vision

To be known for the passion of our people and for the satisfaction of our clients which, combined, are the cornerstone of our growth and community impact.

Our Mission

Without daily nutritious meals, we cannot function at our best—not at school, at work, at home or in between.

The mission of all Elior North America companies is to provide healthy, delicious meals every day to every customer so they can feel their best, and in turn, help our business partners be their best.

About Elior Group

Founded in 1991, Elior Group has grown into one of the world's leading operators in contract catering and support services. With strong positions in 6 countries, the Group generated €4.9 billion in revenue in FY 2018-2019.

Our 110,000 employees feed over 5 million people on a daily basis in 23,500 restaurants on three continents and offer services on 2,300 sites in France.

Elior Group has become a benchmark player in the business & industry, education, healthcare and leisure markets. Innovation and social responsibility are at the core of our business model. Elior Group has been a member of the United Nations Global Compact since 2004, reaching the GC Advanced Level in 2015.